Secure Electronic Health Records
Your electronic health records power your practice. At Luna Health, we've built healthcare software that meets the strictest security standards in North America, giving you peace of mind while protecting your patients' sensitive information.
Security You’d Expect From a Major Hospital—Minus the Price Tag
Your EHR should make life easier, not riskier. Luna Health is built for clinics in the US, Canada, and Mexico that need airtight security and out-of-the-box compliance with HIPAA, PIPEDA/PHIPA, and NOM-024.
Compliance Without the Headache
Forget juggling plug-ins and consultants. We keep tabs on every new rule so you don’t have to.
Secure Collaboration-Ready EHR
Built-In Telehealth and Team Chat—Fully Protected
Ready to Modernize Your Clinic?
Does Luna Health software comply with HIPAA and PIPEDA
Yes, our electronic health record is designed following all HIPAA and PIPEDA guidelines. This includes:-Secure storage of records for required retention periods-Automatic logging of all access-Required fields according to regulations-Periodic information backups-Data structure conforming to official standards
How does Luna Health protect personal data according to privacy laws?
Our system implements all security measures required by privacy legislation:
-AES-256 encryption for data at rest-Secure transmission with TLS 1.2+
-Role-based access control
-Immutable audit trail
-Tools for patients to exercise their rightsWe meet the new 2025 requirements for the healthcare sector.
What level of technical support is included for compliance issues?
We include complete 24/7 support:
-Chat and email with response in less than 2 hours
-Regulatory compliance guidance
-Updates when regulations change
-Documentation guides and templates-Support in case of audits
Is it secure for telemedicine and remote consultations?
Absolutely. Our telemedicine platform includes:
-End-to-end encrypted video calls
-HIPAA/PIPEDA compliance for remote consultations
-Optional consultation recording (with consent)
-Complete integration with electronic health records
-Electronic prescribing from virtual visits
What happens to our data if we decide to switch providers? Can we export our patient records?
Your data always belongs to you. Luna Health provides complete data portability:
-Export all patient records in standard formats (CCD, FHIR, PDF)
-Bulk download options for entire practice data
-No data hostage fees or export charges-30-day grace period after cancellation to retrieve your data
-Assistance with data migration to ensure smooth transitionsWe believe in earning your business every day, not locking you in.