New: AI Assistant for WhatsApp

Your practice,
always available.

Automate confirmations, rescheduling, and responses with artificial intelligence. Your patients reach out via WhatsApp — now you respond instantly.

40%

Fewer no-shows

24/7

Automated support

24 hrs

Quick activation

Appointment confirmed 2 minutes ago
📊
12 appointments today Scheduled automatically

Everything you need to automate patient communication

Artificial intelligence designed for healthcare, integrated directly with your calendar.

Automatic Confirmation

The assistant confirms appointments with your patients and updates your calendar in real-time.

🔄

Smart Rescheduling

If a patient can't make it, the assistant offers available alternative times.

📅

Chat-Based Booking

Patients can schedule new appointments directly from WhatsApp, without calling.

💬

Automatic Responses

Answers frequently asked questions: hours, location, services, payment methods.

🔒

Clinical Safety

Never answers medical questions. Redirects them to your team for personal attention.

📱

Your Number, Your Brand

Use your clinic's WhatsApp number. Patients contact you at the same number they know.

Answers the questions your patients ask most

Your assistant automatically responds to the most common inquiries about your clinic. Just update your information in Luna — the bot does the rest.

🕐
Hours of operation Days and hours your clinic is open
📍
Location & directions Address, landmarks, and parking
🩺
Services & specialties Treatments and consultations you offer
💳
Pricing & payment methods Cost ranges and accepted payments
👨‍⚕️
Provider availability When each doctor is available
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How to book Step-by-step guide to schedule
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Safety first

The assistant never answers clinical questions or gives medical advice. If a patient asks about symptoms, treatments, or diagnoses, the bot responds:

"For clinical questions, our medical team will assist you personally."

And notifies you so you can respond directly.

Active in less than 24 hours

A simple process to transform communication with your patients.

1

Create your account

Sign up for Luna and set up your clinic in minutes.

2

Configure responses

Customize messages, hours, and services for your clinic.

3

Activate the assistant

The AI starts responding and scheduling automatically.

4

Monitor results

Review metrics on confirmations and scheduled appointments.

Reclaim your time without sacrificing care

Assistant conversations integrate directly with your medical records in Luna. Maintain full control while saving hours every day.

  • ⏱️
    Separate personal from professional

    Use a dedicated number for your practice. Keep your personal WhatsApp free.

  • 👁️
    Everything visible in Luna

    Conversations appear in your medical records. Review each patient's complete history.

  • 🎯
    Intervene whenever you want

    Take control at any moment. The bot notifies you and you decide when to respond personally.

  • 📋
    Integrated clinical context

    See allergies, diagnoses, and appointments while responding. All in one place.

💬 WhatsApp Messages 3 new
JD
John Davis 10:35 AM

I have severe stomach pain and wanted to know what I can take?

🗓 Appt Aug 23 Gastritis
4
SM
Sarah Miller 10:22 AM

Can I reschedule my Friday appointment?

Ibuprofen Allergy
2
MW
Mike Wilson 9:48 AM

I'd like to schedule an appointment for August 23rd

✓ Scheduled by AI

Have questions?

Yes. The AI assistant works with your existing WhatsApp Business number. Your patients will continue to reach you at the same number they already know.

The assistant automatically redirects questions it can't answer (especially medical ones) and notifies you. You can intervene at any moment from Luna.

Typical activation is 24-48 hours. This includes verifying your WhatsApp number and initial message configuration.

No. For safety and professional ethics, the assistant is designed NOT to answer clinical questions. It redirects them to your medical team.

The AI assistant is included in Premium and Enterprise plans. For basic plans, it's available as an add-on.

Transform how you communicate with patients

Join the clinics already reducing no-shows and saving hours of administrative work every week.

Get started